Terms & Conditions -

Auchingarrich

From time to time we and third parties to whom we have provided authority may take photographs and/or video recordings of the Zoo premises, including the car parks and surrounding areas which may feature visitors. By accepting these Terms, you agree that the Zoo or any authorised third party may use such images in perpetuity in any promotional or publicity material in any format whatsoever. You further agree that all copyright and any other intellectual property rights that subsist in or arise out of these materials shall be absolutely owned by us or such authorised third party (subject to our agreement) as the case may be.

Any photographs and/or video or other image recordings which you take whilst on the Zoo premises (Images) are deemed to be for personal domestic use only. Filming and/or photography for Public Broadcast, commercial purposes, training or student projects are strictly prohibited without the express prior agreement of the Zoo. For the purposes of this clause

Public Broadcast means transmitting Images to a group of more than 10 people at one time, including by radio or television. Please contact us on 01244 380280 for further information in this regard.

For the avoidance of doubt, nothing in the clause above prevents you from uploading personal Images to social media websites to share for domestic purposes only.

No child under the age of 14 years will be admitted to the Zoo unless they are accompanied by an adult who is over the age of 18 years. All such children must remain under the control or supervision of an adult at all times whilst on the Zoo premises.

We reserve the right in our absolute discretion to refuse entry to the Zoo, prohibit from any future entry to the Zoo or escort from the Zoo premises, any person who contravenes the Zoo regulations below.

Admission to the Zoo is subject to the condition that, if requested to do so, you will allow yourself and/or your belongings to be searched by our staff.

No dogs or other pets shall be permitted entry to the main Zoo area. Dogs are welcome into the rest of the park including the hill walk and down to the ponds. 

When visiting the Zoo with an assistance dog, please contact us in advance and we will help advise you which areas you may take a dog.

We provide FREE parking for visitors to the zoo. Users of our car park do so at their own risk. We will not accept liability for any accidents, damage or loss incurred.

All visitors to the Zoo must pay for admission, hold a valid admission ticket, voucher or Membership card that must be retained at all times and submitted for inspection if required by our security staff. Any person attempting to gain admission to the Zoo or being found inside the Zoo without a valid admission ticket, voucher or Membership card may be asked to leave the Zoo premises immediately.